1. Introduction

These Terms and Conditions govern the use of the services provided by Seaxplorer Sagres, including bookings, website use, and participation in boat tours and related activities.
By booking or participating in any activity, the customer agrees to these Terms and Conditions in full.

If you do not agree with any part of these terms, you should not use our services.

2. Company Identification

Seaxplorer Sagres
Email: info@seaxplorersagres.com
Phone: +351918940128
Address: Rua das Naus, Porto da Baleeira, 8650-368, Sagres

3. Services Provided

Seaxplorer Sagres provides services including but not limited to:

• Boat tours

• Dolphin watching / wildlife tours

• Coastal tours

• Private charters

• Sea experiences and leisure activities

The company reserves the right to modify or cancel services when necessary.

4. Bookings and Payments

• All bookings are subject to availability

• Payment may be required at the time of booking

• A booking is only confirmed after payment is received

• Prices may change without prior notice until the reservation is confirmed

5. Cancellations and Refunds

• Customer cancellations may be subject to fees

• Cancellations due to weather, safety, or force majeure may result in:

  • Rescheduling

  • Credit

  • Partial or full refund

• No-show may result in loss of payment

6. Responsibility

• Participation is at the customer’s own risk

• Seaxplorer Sagres is not responsible for:

  • Loss of personal belongings

  • Accidents caused by customer negligence

  • Weather or sea conditions

• All passengers must follow crew instructions at all times

7. Customer Requirements

The customer declares that:

• They are physically fit to participate

• They will follow all safety instructions

• They are not under the influence of alcohol or drugs
   

For safety reasons, the customer must inform Seaxplorer Sagres in advance if they have any condition that may interfere with participation in a boat trip, including but not limited to:

• Back or spine problems

• Recent surgery

• Pregnancy

• Heart conditions

• Injuries or physical limitations

• Mobility problems

• Any medical condition that may be affected by boat movement or sea conditions

Additional conditions:

• Seaxplorer Sagres reserves the right to refuse participation if a condition may pose a risk to the customer, crew, or other passengers

• Failure to inform the company of any medical condition releases Seaxplorer Sagres from liability for injuries or complications

• Boat tours involve movement, impact with waves, speed, and changing sea conditions, and it is the customer’s responsibility to ensure they are fit to participate

8. Changes to Services

Seaxplorer Sagres may change schedules, routes, or activities due to safety, weather, or operational reasons.

9. Intellectual Property

All website content including text, images, logo, and videos are property of Seaxplorer Sagres and may not be used without permission.

10. Data Protection

Personal data will only be used for:

• Processing bookings

• Customer contact

• Legal obligations

Data will not be sold to third parties.

11. Limitation of Liability

To the extent permitted by law, Seaxplorer Sagres shall not be liable for:

• Indirect damages

• Financial losses

• Force majeure cancellations

• Third-party actions

12. Applicable Law

These Terms are governed by Portuguese law.
Any dispute shall be resolved in the competent courts of Portugal.

13. Changes to Terms

Seaxplorer Sagres may update these Terms at any time.
The latest version will always apply.

14. Contact

Email: info@seaxplorersagres.com