PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Seaxplorer Sagres collects, uses, and protects personal data when you use our website, make a booking, or participate in our activities.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese laws.

By using our services, you agree to this Privacy Policy.

2. Company Information

Seaxplorer Sagres
Email: info@seaxplorersagres.com
Phone: +351918940128
Address: Rua das Naus, Porto da Baleeira, 8650-368 Sagres

Seaxplorer Sagres is the data controller responsible for your personal data.

3. Data We Collect

We may collect the following personal data:

Name
Email address
Phone number
Billing information
Booking details
Number of passengers
Special requirements related to safety or health (when necessary)
IP address and website usage data

We only collect data necessary to provide our services.

4. How We Use Your Data

Your data may be used for:

Processing bookings
Customer communication
Safety requirements during activities
Payment processing
Legal obligations
Improving our services
Preventing fraud or misuse

We do not sell personal data to third parties.

5. Legal Basis for Processing

We process personal data based on:

Contract performance (booking a tour)
Legal obligation
Legitimate business interest
Customer consent (when required)

6. Data Sharing

We may share data only when necessary with:

Payment providers
Booking platforms
Accounting services
Authorities when required by law
Insurance companies in case of accident

All third parties are required to keep data secure.

7. Data Storage

Personal data is stored only for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Meet tax and accounting requirements

After this period, data is deleted or anonymized.

8. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

Requests can be made by email.

9. Cookies and Website Data

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember preferences

You may disable cookies in your browser settings.

10. Data Security

We take appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss
Misuse
Disclosure

However, no internet transmission is completely secure.

11. Changes to this Policy

Seaxplorer Sagres may update this Privacy Policy at any time.
The latest version will always apply when using our services.

12. Contact

For any privacy-related request:

Email: info@seaxplorersagres.com